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CRECHE

Enrolment Procedures

Having Fun at Playgroup

Bookings

Sign In / Out Register

Cancellations

Exclusion Guidelines

Special Needs Policy

Behaviour Management

Feed Back

Nutrition

Sun Smart Policy

General Information

/What to bring

 

FEED BACK

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Check Out our Vacation Care Photo Gallery

Bundoora Animal Farm

Reptile Handling Day

 

 

 

 

 

 

 

 

 

 

Creche

 

 

As part of our commitment to customer service, facilities are available to participants attending any of our various classes that are on offer at the YMCA.  We also provide to the wider community an occasional care service. Children are welcome from birth to pre-school age in both the crèche and occasional care. Our aim is to provide safe, high quality care and developmental opportunities for the children in our care. Supervised by dedicated, experienced and qualified staff our crèche provides a safe environment where your child’s growth is enhanced within a warm and friendly atmosphere.

 

 

HOURS OF OPERATION

 

MONDAY to FRIDAY

9.00AM to 12.30 PM

 

Enrolment Procedures

An enrolment form must be completed prior to your child / children's first visit, or entry into crèche will not be permitted. The information on this form authorizes childcare staff to act in case of an emergency and gives the centre important information regarding medical issues, allergies or custody details. Please notify us of any changes, immunisation or medical details. Your child / children's safety is our highest concern.

 

Bookings
Bookings are essential and can be made in person or by telephoning the centre on 9404 4811.Regulations limit the number of children we can accommodate at any one time, therefore it is necessary for you to ARRIVE and DEPART according to the times you have booked. Should you arrive late, you will only be eligible to stay until you had originally booked. BOOKINGS CAN ONLY BE MADE ONE WEEK IN ADVANCE.


Sign In/Out Register

It is necessary to sign your child in / out upon each visit. Government Regulations state that you must collect your child prior to physically signing them out. A person collecting your child other than yourself, MUST be registered on your enrolment form. Where the pick up person is not registered formally in writing by the child's parent or guardian, the child will not be released.

 

Cancellations
It is required that a minimum cancellation of ONE HOUR prior to your booking time be adopted. Failure to adhere to this policy may result in restricted bookings.

Exclusion Guidelines
To protect your child, other children and staff, please keep your child at home if they display any symptoms referred to on the School Exclusions Table as displayed on the notice board.

 

For example:
High temperature
Diarrhea or vomiting in the last 24 hours
Conjunctivitis
Severe cold or flu
Contagious disease

 

Special Needs Policy
Children with special needs will be accepted into the crèche, however their needs will be assessed prior to booking. Booking acceptance will depend upon the availability of suitably qualified and experienced staff. Should a child require “ one on one” attention an additional fee may be necessary to help cover costs.

Unless Requested


You will only be contacted when your child is distressed or in the case of injury or illness. We advice parents not to re-enter the crèche after leaving their child, as this can be unsettling. If an ambulance needs to be called you will be contacted whereby further details and requests can be discussed. Staff will notify the next emergency contact person if you cannot be contacted. In the case of an Emergency Evacuation no parent is permitted to enter the crèche to collect their child. Children can be collected from the emergency assembly point / soft ball pavilion or lawn area on Morang Drive.


Behaviour Management
Please refer to the Behaviour Management Policy displayed on the notice board.

Feed Back
By receiving your feedback we can be sure that we are meeting your needs. So please let us know what you think of our facility and the services provided by speaking to the crèche co-ordinator. If you would like to leave feed back please click here.

Nutrition
Healthy eating habits are recommended. We discourage junk food such as chips, lollies and soft drinks. If your child is staying over the lunch period a sandwich and a piece of fruit is appropriate. DUE TO ALLERGIC REACTION OF SOME CHILDREN TO PEANUTS / NUTS WE ASK THAT NO FOOD CONTAINING ANY TYPE OF NUTS BE BOUGHT INTO THE CRÈCHE.

Sun Smart Policy
In order to comply with the Anti-Cancer Sun Smarty Policy all children playing outdoors during Term 1 and Term 4 MUST wear either a LEGIONNAIRES OR WIDE BRIMMED HAT.

General Information/What to Bring
Parents are advised to leave toys at home, however toys of comfort are acceptable.
Parents must ensure that their child arrives in a dry clean nappy.
Should your child be in the process of toilet training, please inform the staff of the toileting procedures you have adopted at home and provide changes of clothing.
Please pack nappies, nappy wipes and a plastic bag in your child's crèche bag.
Pack a nutritious snack.
Pack your child's legionnaire or wide brimmed hat and apply sunscreen if required.
Please ensure that the emergency contacts listed on your Enrolment Form are current so that you can be contacted immediately in the case of an emergency.
Please advice staff if anyone else is collecting your child as ONLY NOMINATED PERSONS ON YOUR ENROLMENT FORM CAN COLLECT YOUR CHILD.
If your child has a food allergy please notify staff.

ALL ITEMS BOUGHT INTO CRÈCHE MUST BE LABELLED

 

playorama

 

Playorama is an activity where children meet new friends, find self–confidence and expression through stimulating activities. The classes are a combination of playgroup and educational gymnastics and include songs, art and craft, games, music, painting and a gymnastics circuit. Playorama develops children’s social skills so they are able to co-operatively interact with other children. Our aim is to create an environment in which parents and children can participate in a wide range of activities.

 

Parent participation and supervision are essential to maintain a safe and pleasurable environment for all participants. Young children work best with individual help. Parents can help their child participate in group activities by recognizing their efforts and achievements in the lesson.

An adult must accompany each child, as supervision is essential in order to maintain a safe and pleasurable environment. It is suggested that children wear comfortable clothing to the class.

 

An experienced pre-school instructor conducts all classes.

 

PLAYGROUP SESSIONS 2008

Tuesday Playorama
9.30am – 10.45am
Age:18mths – 3yrs
Price: $ 8.80 Per Session
( BYO SNACK )

11.00am – 12.15pm
Age:15mths – 2 1/2yrs
Price: $ 8.80 Per Session
( BYO SNACK )

Thursday Playorama
9.30am – 10.45am
Age:18mths – 3yrs
Price: $ 8.80 Per Session
(BYO SNACK)

11.00am – 12.15pm
Age: 18mths - 3yrs
Price: $ 8.80 Per Session
(BYO SNACK)

 

 

Enrolment Procedures

Payment of term fees are to paid in FULL when enrolling for pre-school classes. Customer Service staff can assist you with your enrolment and payment. Enrolment cannot be made over the phone as an enrolment form needs to be completed on payment. Classes operate as per a school term.

 

Having Fun at Playgroup

Welcome to Playorama 2008. The YMCA playgroups are loads of fun, where both children and adults come to enjoy an environment of play and social interaction. So that your time at Playorama is regarding, listed below are a few simple suggestions that your playgroup may wish to follow.

 

General Information

Only one child should be on the trampoline at one time.

When you hear the tambourine everyone must stop and listen.

Please help your child to respect other children and their space.

Feel free to bring a cake for your child’s birthday – we love making a fuss of them.

After each class, you and your child are entitled to free use of the pool.

Please call reception if you cannot attend playgroup.

Your instructor is always eager to receive feedback or discuss matters of concern, so please do not hesitate to approach her at any time. BYO snack and drink.

 

Important Notice

The Mill Park Leisure & Services Centre is a “Nut Free Centre”. This means that no food containing traces of nuts is permitted into any pre-school programs.  Our records indicate that several children have life threatening allergies to nuts and so your assistance is appreciated in this matter.

 

Food Snack Suggestions:

Sandwiches / cheese sticks / muffins / dry biscuits / dry fruit / fruit bars / fruit / vegetable sticks. Please avoid packing “Junk Food”, a healthy snack encourages good eating habits.

 

Session Format

10 – 15 min: Greeting of children and parents

40 min: Activity and play time

5 min: Pack away time

10 – 15min: Lunch and final activity

As a courtesy to all the participants in your Playgroup class  please do try to arrive on time as late comers can cause disruptions to the class.

 

Donations Please

Wool, cotton wool, cylinders, toys, cardboard, patty pans, old wrapping paper, material, dress up clothes, egg cartons, cereal boxes. All donations are appreciated.

 

Safety First

For the safety of all participants in playgroup only the supervising adult and enrolled child are permitted into the session. As Playgroup is a one on one parent / child activity, families with older or younger siblings can book their children into the centre creche. For both the safety of babies and to ensure a safe environment, no prams, strollers or bassinets are allowed in the program area. Bookings can be made at reception.

NO HOT FOOD OR DRINKS ARE PERMITTED INTO THE PROGRAM ROOM.

 

Parents role

Parent supervision is required throughout the playgroup session. Children are eager to explore all areas of Playgroup and this of course is encouraged, however they are not aware of the difficulties that they encounter, especially on the gym circuit. We therefore ask parents to watch their children at all times.

 

The environment that is created in our playgroup is through children involvement and parent input. Children learn from example and will participate if they are encouraged to do so from adults. DURING SINGING TIME PLEASE ALL JOIN IN, many hands make light work during pack up time and assisting your children with the craft activities are some of the ways that make your playgroup a special time.

 

What to Expect

You may be surprised with your child’s behaviour during their first classes. Children who are little tigers often become hesitant and shy in a group with unfamiliar adults or children. Please do not become discouraged until you have brought your child to 3 or 4 lessons, until they have a good idea of what to expect each time. You child may refuse to participate in activities and this is very common. Children learn best when they are allowed to take things at their own pace. We use this method to encourage children to become involved.

 

Feedback

Your Playorama instructor is always more than eager to hear your feedback. Families are encouraged to take ownership of their groups and build relationships with other children and parents. If you have suggestions as to how you would like your playgroup class to operate share these ideas with your instructor as all thoughts are valuable and where practical considered. Please remember that all playgroup classes are different, even though a similar format is followed, the participants are the main players developing their personal touches. To leave your feed back please click here.

Excursions:

During the course of the year we do organise at least one excursion outside of your normal scheduled time slot. If there are any suggestions please forward your thoughts on.                                                         

 

For Further information please contact

Helen Dusting, Program Co-ordinator

Mill Park Leisure & Services Centre

Phone : 9404 4811

 

vacation care

 

 

Introduction

This information is designed to provide parents/guardians and guardians with important information about how the Vacation Care Program operates and what is required of parents or guardians who use the service.

 

We hope that this information assists in providing a positive school holiday experience for you and your child. It should be read in its entirety and if you have any questions please feel free to contact the Vacation Care Coordinator

Ph: 9404 4811

 

The programs offer supervised, secure and enjoyable activities, designed to meet the care and recreational needs of primary school aged children during the school holiday periods.

 

The programs use qualified staff and met the National Standards for Outside School Hours Services relating to: staff ratios, facilities, administration, programming and health and safety.

 

In addition, parents using the Vacation Care Program are eligible to receive a fee subsidy for having their child/ren on the program under the Commonwealth Governments Child Care Benefits Scheme.

 

Further information on families entitlements under the Child Care Benefit Scheme can be obtained by contacting your nearest Centrelink office or visiting the following website www.facs.gov.au.

 

Aims o

Our Philosophy

Our Philosophy is to provide a quality Vacation Care Program, which is clean, safe, stimulating and develops the “whole” child.

  • An environment that provides children with choices.

  • To foster the social, emotional, physical, intellectual development of each child.

  • For the children to develop respect for others, equipment and their environment.

  • To provide high quality care which meets the standards of the National Out of School Hours Care Guidelines

  • To involve parents and staff with appropriate and continuing interaction

  • To provide continuing training of staff

  • To foster the YMCA philosophy—we build strong families, communities and people.

 

Aims and Goals

To provide the children with a healthy, happy, loving, caring and trusting environment, where each child develops a strong sense of independence and belonging.

 

To provide each child the opportunity to develop the following areas:

  • Social and emotional skills, physical skills, fine motor, gross motor and Intellectual/cognitive skills

  • For children to develop independence and self discipline

  • For the children to develop effective communication and problem solving skills

  • For all children to have equal access to the program regardless of race, ability, age or physical abilities.

  • To offer families a positive alternative to caring for children in the home or leaving them in informal care arrangements

  • To increase recreational and social access for children with additional needs

What happens to information collected by the YMCA

The YMCA requires information from families using the School Holiday Program to provide the best possible care for your child/ren and to administer Child Care Benefit. The information collected by the YMCA is kept in accordance with the Information Privacy Act 2000 and the Health Records Act 2001. All of the information collected is stored securely, remains confidential, and only accessed by the appropriate staff members.

 

For further information or questions on what happens to your information or if you would like to gain access to your records please contact the coordinator on9404 4811.

 

Vacation Care Venues

 

Mill Park Leisure & Services Centre

Morang Drive, Mill Park

FAO venue CRN 555 011 096X

Telephone – 9404 4811

 

Riverside Community & Activity Centre

Doreen Rogen Way, South Morang

FAO venue CRN 407 005 735X

Telephone – 0408 404 990

 

Thomastown Recreation & Aquatic Centre

Main St, Thomastown

FAO venue CRN 555 011 096X

Telephone – 9465 4822

 

Laurimar Community Centre

Hazel Glen Drive, Doreen

FAO venue CRN 407 005 735X

Telephone – 0409 970 028

 

The Whittlesea YMCA Vacation Care Program operates at four venues. The FAO venue CRN numbers must be quoted when registering for Child Care Benefit at the Family Assistance Office on 13 61 50.

 

The telephone numbers provided operate during school holiday times only. Please

contact the coordinator on 9404 4811  for all program related enquires.

 

Responsibility of parent/guardians

To enable the YMCA to provide the best possible service to parents and guardians using the Vacation Care Program and for the YMCA to meet the requirements associated with offering the Child Care Benefit Scheme, we rely on the cooperation of parents and guardians to complete several tasks.

 

For parents/guardians to receive reduced fees using Child Care Benefit Scheme (CCB) or to claim CCB as a lump sum at the end of the financial year, you are required to:

  • Contact the Family Assistance Office (FAO) to advise of your intention to use the Whittlesea YMCA Vacation Care Program (Phone: 13 61 50).

  • Register your child/ren for all of the venues that you intend to use by quoting the FAO venue CRN numbers, listed above. Please register for your two preferred venues whether you think you will use them or not.

  • Sign your child/ren in and out of the program each day

Parents are required to notify Whittlesea YMCA Vacation Care Program if the following occurs:

  • You have used allowable absence days in other approved child care services during the school term or other School Holiday Program during the current financial year.

  • You have other children in approved care services when you have a child/ren attending the School Holiday Program.

  • Your contact details have changed or are incorrect.

  • Your children will not be attending any future Whittlesea YMCA Vacation Care programs

Who can use the Vacation Care

The CCB guidelines states that “ The Outside School Hours Care and vacation care program are funded mainly for primary school aged children, but can assist children outside this range in special or emergency situations.” (Department of Family and Community Services OSHC handbook).

 

The program is open to all children of parents who are eligible under the Commonwealth Governments Child Care Benefit Scheme and or priority of access guidelines. Due to the high demand for places and State Government requirements, the YMCA is unable to accept children who have not yet started school. (except for the January program where children are 5 years of age and will be attending school the following year)

Alternatively if your child has finished grade 6 in December they can only access the January Program in the following year and not any subsequent programs.

 

Children with additional needs are welcome to attend the School Holiday Program. Whittlesea YMCA Vacation Care is committed to providing care to children from diverse backgrounds, which includes children with additional needs and those with a physical or intellectual disability.

 

Please contact the Vacation Care coordinator, if you are planning to enrol a child with additional needs in to the program.

 

Arrival & Departure Procedure

Parents/guardians over the age of 18 years must sign their child/ren in and out of the program each day. This is a legal requirement for Child Care Benefit purposes and is part of the YMCA’s funding agreement in offering Child Care Benefit.

 

Children must not be dropped at the Centre prior to opening times and will not be accepted until the official opening time. The YMCA will not accept responsibility for children arriving or leaving unaccompanied outside operating hours.

 

Enrolment Process

Brochures and application forms are sent out to families who have used the program within the last twelve months. Brochures can also be collected from the centres, and council

 

The following timetable will apply for all programs except for the January programs where the date YMCA will work back from will be 23rd December. Please refer to each specific holiday program brochure for extract payment and closing dates.

  • 5 weeks prior to program - Brochure mailed out and available

  • Drop in the enrolment form as soon as possible for it to be proceeded

  • 2 weeks prior to program - Attend on of the confirmation sessions to pay and confirm booking

  • 2 days prior to commencement  - Any bookings not cancelled in writing by this time will still have to pay for, even if the child /ren will not be attending

  • 3 working days prior to program - Second round payments due

 

The YMCA makes every effort to place your child in the program of your choice however all places are subjected to availability and priority of access guidelines

Completing and submitting an application does not guarantee a place on the program

 

Enrolment Process - How Places are allocated

Places will be allocated to families who wish to use the School Holiday Program in the

following order:

  • Families with a child at risk.

  • Families who are working, studying or looking for work. (50 hrs approval from Family Assistance Office)

  • Families who are applying for respite. (20 hr approval from Family Assistance Office)

  • Other.

Providing families

  • Have no outstanding fees from previous programs.

  • Have submitted the application form by the official closing date.

  • All applications received by the official closing date are stamped and dated as they a received at Mill Park Leisure Centre and put into the above respective priority of access groups. Places are then allocated in order of the date received on the application forms providing they meet with the priority of access guidelines and enrolment schedule.

 

Families and children not registered with the FAO to the program they intend to use.

  • If children are not registered with the FAO for the program they intend to use the following will apply:

  • Families will be required to pay the full daily fee for the child/ren until the YMCA receives the assessment notice from the FAO.

  • No refund will be given

  • A credit may be given to a parent for the following program

 

Before program commences

Refunds will only be given to cancellations before the program commences if payment has been made, is in writing and received to the YMCA 5 days before the program commences. If no cancellation is received payment must be made.

 

After program commences

Once the program has commenced refunds for booked and paid places will not be issued under any circumstance. This includes, non attendance due to sickness or other reasons or if your child/ren has been suspended from the program for any reason.

 

 

Cancellations, Refunds and Absences

For Child Care Benefit purposes, cancellations and absences will be marked as an allowable absence unless a medical certificate is presented, in which case, they will be marked as an approved absence.

 

Children are allocated 30 allowable absences a year for all approved child care centres. Parents/guardians are not eligible to claim Child Care Benefit once they have exceeded the 30 allowable absence days.

 

It is the parents responsibility to inform the YMCA of the number of allowable absence days their children have used at other approved child care centres.

Parents/ guardians are required to sign to confirm their child’s absence from the program to be eligible to claim Child Care Benefit as a reduced fee.

 

Late Fee and Late Collection Policy

Parents/guardians who pick up their child/ren after the program’s operational closing

hour of 6.00pm will be charged $1.00 per minute. This charge is to cover the additional staff wages and the extra expense of keeping the venue open.